Atlassian Technical Support

Atlassian Technical Support

• 00102587

Job Title: Atlassian Technical Support

Location: New Malden (Portsmouth, Frimley or Dorchester also considered) - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role

Salary: Up to £48,473 depending on skills and experience

What you’ll be doing:

• Systems administration of Atlassian tool set including setting up projects

• Integrate enterprise systems with project systems

• Define best practice in working with Atlassian products

• Update COTS software on a semi regular basis

• Support projects with Atlassian queries including setting up projects within the tool set

• Investigate potential issues

• Keep up to date in relevant technical areas, develop skills and capabilities to be able to provide more effective services

• Provide help and direction to less experienced team members to support both their effective working and their development

Your skills and experiences:

Essential:

• STEM related degree (science, technology, engineering, maths) OR equivalent experience

• Knowledge and experience in working with Atlassian or equivalent toolchains

• Familiar with Windows 7/10/Server 2008/2012/2016 functionality

• Ability to methodically investigate a symptom to understand and isolate the root cause

Desirable:

• Experience with webserver-based COTS application installations and management

• Atlassian University Certificates

• Linux experience

Benefits:

You’ll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You’ll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts – you may also be eligible for an annual incentive.

The Infrastructure Team:

The purpose of your role is to integrate our enterprise infrastructure, our Dev-Ops platforms and be a system administrator for tools available to Naval Ships projects. Your role will involve working with projects to set up agile tasking environments, undertaking application upgrades as well as define and enforce best practices of the tool set.

Why BAE Systems?

This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.

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