Strategic Account Manager - Secondary Care
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Position Overview & Specifications
Clanwilliam is a leading provider of pharmacy and practice management software. Our technology and services are trusted by tens of thousands of users every day in practice management, pharmacy and other clinical settings all over Ireland and the UK.
Our vision is to enable the seamless flow of patient data by connecting primary and secondary healthcare software systems to enhance patient experiences. We work hard every day to achieve this by putting our customers at the centre of everything we do and partnering with key industry stakeholders to ensure our systems consistently exceed expectations.
Dictate IT, a Clanwilliam brand, is a leading expert in clinical dictation and speech recognition. It specialises in healthcare and its speech recognition software is developed using the most advanced neural net technology. It provides innovative, cost effective and clinically safe solutions to primary and secondary care NHS organisations, covering the entire patient journey, and enabling a more connected health care approach.
Due to our ambitious growth plans, we now have an exciting opportunity for a Strategic Account Manager to join our team and lead organic expansion across the secondary care market in the UK.
Annual salary range £60,000 - £65,000
Position:
The Strategic Account Manager will be primarily focused on new business acquisition; however, the role will also involve Account Management for their portfolio of customers.
The Strategic Account Manager will be responsible for managing the complete sales cycle, from prospecting and lead generation through to contract signature. Marketing support will be provided to assist with prospecting and lead generation.
The Strategic Account Manager will be expected to manage customer stakeholder relationships up to C-level and, working with technical and operations colleagues, to identify appropriate solutions.
Opportunities may also follow a ‘land and expand’ approach, where the BDM will start by selling to a small area such as a hospital department and then horizontally grow sales within the wider organisation.
The BDM will be responsible for generating and delivering customer proposals and for leading commercial negotiations with customers, whilst complying with a flexible and efficient internal sales governance processes.
Requirements: Required
Track record of success selling technology services into the NHS
- Experience in managing long sales cycles, typically 6-12 months, is preferable
- Strong critical thinking skills
- Good business acumen
- Excellent interpersonal and communication skills
- Excellent proposal writing skills
- Strong organisational skills
- Positive, flexible person responsible for achieving ambitious results
- A full drivers licence
Experience in selling to NHS secondary care customers
- Experience in selling software / SAAS solutions
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Healthcare Services & Hospitals
Based on transatlantic hiring benchmarks for Strategic Account Manager - Secondary Care roles across Clanwilliam Group's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Healthcare Services & Hospitals.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £60,000 - £65,000 bracket, including retirement vesting and health parity.
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